Fire Department Company Officer
(3rd Edition)
Chapter 1-Assuming the Role of Company Officer
Test Review
- Company officers are held accountable for the team performance.
- The role of the first-level supervisor (company officer) is that of player/coach.
- Teams produce a synergistic effect in that the team can do more than an individual on the team.
- Performance problems from a skill deficiency can be corrected through training.
- Substandard performance due to lack of motivation or attitude requires progressive discipline.
- Success as a company officer requires learning your job, being loyal to the department, being aggressive with training, guarding speech on/off duty, leading by example, and accept criticism.
- Achievements in the fire department are only limited by the degree of personal commitment.
- Being loyal to the department requires advocating policies and procedures, being supportive of co-workers, and preserving the image of the department.
- When speaking, company officers should only speak of things which are correct and consistent with the department's position.
- Company officers must be honest, fair, and trustworthy in the discharge of duties.
- Assume all decisions are being evaluated and observed.
- Company officers should know the fundamentals of human resources management and how the laws apply in a supervisory role.
- Company officers must understand planning, inspection procedures, investigative techniques, and public education.
- The majority of on-duty time as a company officer will be spent using "people skills" in one form or another.
- Company officers deal with group dynamics, motivation, career counseling, and problem solving.
- Knowledge of legal responsibilities and personal liability as a fire officer can be important to the effectiveness as a supervisor.
- One of the most basic and most important responsibilities as fire officer is for the health and safety of subordinates.
- Company officers devise appropriate plans for a variety of contingencies (i.e.-company budget, natural disasters).